Virgin Mobile launches digital eSim through its app
Customers can simply download the Virgin Mobile app and get connected instantly with an eSIM in just a few minutes.
Dubai: In a first for the UAE, Virgin Mobile UAE has integrated the UAE PASS into their App-based eSIM onboarding journey. Now, customers do not have to visit a store or order SIM for physical delivery.
This digital-first approach offers a more convenient and sustainable way for residents in the UAE to get connected directly from the Virgin Mobile UAE App. The initiative makes Virgin Mobile UAE the market’s first mobile brand to provide users with an end to end entirely digital connection experience from its App, making the customer experience more straightforward, faster, and more user- and eco-friendly, too, with no physical SIM card required at all and less dependency on physical touch points.
Here is what you can do to get the services of Virgin Mobile UAE:
- Download the Virgin Mobile App
- Choose their number and preferred plan
- Verify their identity in the App with UAE PASS
- Get Virgin Mobile UAE eSIM installed immediately in the App
Rob Beswick, Virgin Mobile UAE’s Managing Director, commented, “It has always been our ambition to digitalize our customers connectivity journey fully. By enabling UAE Pass verification on our App, customers can now download the App, choose their plan, verify their identity and download an eSIM in minutes. I am delighted that we can further enhance the customer experience and make life even easier for our customers. This new feature simplifies the user journey and, equally important, allows us to reduce our carbon footprint.”
The UAE PASS is a secure national digital identity for UAE citizens and residents. The App enables all registered residents to access more than 12,000 government, semi-government, and private sector entities’ services and sign documents digitally. UAE PASS also enables users to request a digital version of official documents issued to their name and request services from a trusted network of service providers.